Last Updated: 17/03/2025

Welcome to MEmori (the “Platform”). These Terms of Use (“Terms”) govern your access to and use of our website, mobile application, and services (collectively, the “Service”).
By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. General Conditions
1.1. These Terms apply to all users, including free and paid subscribers.

1.2. You must be at least 18 years old to use the Service.

1.3. We reserve the right to update these Terms. Continued use after changes means you accept the updated Terms.

2. Nature of the Service (No Legal Advice)
2.1. MEmori is NOT a law firm and does not provide legal advice.

2.2. The Service offers digital tools for personal legacy and will planning, but does not create legally binding documents.

2.3. We recommend consulting a qualified lawyer or notary for legally valid estate planning.

3. Subscription Plans & Payments
3.1. We offer different subscription tiers with varying features. Details can be found on our Pricing Page [link to pricing page].

3.2. By subscribing, you agree to pay the applicable fees and any relevant taxes.

3.3. Payments are processed via [Payment Processor] and are securely encrypted.

3.4. Subscription fees are charged in advance on a monthly or annual basis, depending on the plan selected.

3.5. Prices may change, but we will notify you in advance of any adjustments.

4. Free Trials & Cancellations
4.1. Some subscription tiers may offer a free trial. If you do not cancel before the trial ends, you will be charged automatically.

4.2. You can cancel your subscription at any time, but payments are non-refundable unless required by law.

4.3. If you cancel, your account will remain active until the end of the billing period.

5. Consumer Rights (EU Compliance)
5.1. Under EU consumer protection laws, you may have a 14-day right to withdraw from a digital service purchase. However, if you access paid content immediately, you waive this right.

5.2. Refund requests must be submitted via [Support Email] and will be reviewed on a case-by-case basis.

6. User Responsibilities
6.1. You agree to use the Service lawfully and ethically.

6.2. You must not:
Provide false or misleading information.
Share or resell your subscription.
Attempt to hack, manipulate, or disrupt the Service.
Upload or distribute illegal or harmful content.

7. Intellectual Property
7.1. The Service and all its content (software, branding, text, images) belong to [Company Name] or its licensors.

7.2. You may not copy, distribute, or modify any part of the Service without permission.

8. Privacy & GDPR Compliance
8.1. We process personal data in accordance with the General Data Protection Regulation (GDPR).

8.2. Our Privacy Policy [link to Privacy Policy] explains how we handle your data.

8.3. You have the right to access, correct, delete, or restrict processing of your data.

9. Disclaimers & Liability
9.1. The Service is provided “as is”, with no guarantees of uninterrupted availability.

9.2. MEmori is not liable for:
Any loss of data due to technical failures.
Any legal consequences of using documents generated on the Platform.
Any indirect, incidental, or consequential damages.
9.3. You are solely responsible for ensuring your legacy documents meet legal requirements in your country.

10. Account & Termination
10.1. You are responsible for keeping your account secure.

10.2. We reserve the right to suspend or terminate accounts that violate these Terms.

11. Governing Law & Dispute Resolution
11.1. These Terms are governed by the laws of [Your Country] within the EU.

11.2. Any disputes shall first be attempted to be resolved amicably. If not, disputes will be handled in the courts of Amsterdam, The Netherlands.

12. Contact Information
For questions, subscription issues, or legal concerns, contact us at:
📧 Email: [email address]

📍 Address: [Company Address]